![]() ![]() Please note that, except for the payment of the $250 penalty, an agency’s acceptance of proof of a “cure” is still an admission of liability for all purposes and the information associated with the substantiated complaint violation will continue to be posted on the agency’s website.Ĭonfidentiality is very important and the identity of the person registering the complaint is never made public. However, the supportive housing provider may avoid assessment of the $250 summons penalty (“cure”) by providing the notice to the tenant or prospective tenant within 14 days of the date of the summons. If a complaint is substantiated, the housing provider shall be liable for a civil penalty of $250 for each summons issued for each substantiated complaint violation. The number and amount of penalties assessed.The date of the conclusion of the complaint investigation.The identity of the supportive housing provider.The complaint information posted must include: If an agency determines that a complaint is valid (substantiated), the agency is required to issue a summons against the housing provider for such validated or substantiated complaint violation and to post certain complaint information on the agency’s website. Other Languages: Español | Русский | 繁體中文 | 简体中文 Kreyòl ayisyen | 한국어 | বাংলা | Italiano | Polski | العربية | Français | ײִדיש | اردوĬity agencies administering supportive housing contracts must investigate complaints they receive of a housing provider’s failure to provide the notice when required. Supportive Housing Tenant’s Notice of Rights Template (PDF) At each lease or program agreement renewal.At the time of initial occupancy of a unit.The supportive housing providers must provide this notice to prospective and permanent tenants: This law does not add new rights it informs supportive housing tenants and prospective supportive housing tenants of their existing rights. This new law became effective on May 9, 2022. NYC Administrative Code § 21-149, also known as Local (LL 15) requires supportive housing providers, sometimes called project sponsors, in contract with City agencies, like the NYC Human Resources Administration (HRA), to provide supportive housing tenants, and prospective supportive housing tenants, a tenant’s notice of rights on certain required occasions and upon request. These programs include specialized supportive services for single adults and families. The apartments may be scattered throughout a particular borough or Leased in the name of the housing provider. Scatter-Site Housing: Scatter Site housing programs offer apartments that are.Intensive on-site social services are available. Congregate Residences: Congregate Supportive Housing offers a variety of furnished housing modelsįor individuals and families, all under one roof.Clients will be placed based onįamily composition, their individual needs and availability. Thereafter, HASA Caseworkers and housing specialists assist eligibleĬlients to identify which type of housing is right for their individual or family needs. Of Comprehensive Health Assessment Team (CHAT). After completing an application, the client will be interviewed by a member Some models of supportive housingĪlso require a history of homelessness. Non-Emergency Supportive Housing: Supportive housing is available for clients who require assistance with barriers that make it difficult for them to live independently in the community. Family Emergency Housing: Families are placed in furnished private apartments.SRO units are furnished private rooms with private or shared bathrooms. SROs: SRO units offer short-term stays for single adults and couples.Other supportive services may also be provided. ![]() On site case management staff provide access to substance use and mental health counseling, as well as assistance in locating permanent housing. ![]()
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